The final indignity, he said, was Amazon's decision to install a four-lens, AI-powered camera in delivery vehicles that would record and analyze his face and body the entire shift.
'I had already logged in with my keycard at the beginning of the shift, and now they want a photo? It was too much,' he added. We piloted the technology on over two million miles of delivery routes, and the results produced remarkable safety improvements-accidents decreased 48 percent, stop sign violations decreased 20 percent, driving without a seatbelt decreased 60 percent, and distracted driving decreased 45 percent.Īmazon rolled out the AI-powered cameras in deliver vans this last February, which was first reported on by The Information, 'with a goal of improving safety'
'This technology provides drivers real-time alerts to help them stay safe when they are on the road. 'Nothing is more important than the safety of drivers and the community, which is why we recently started rolling out industry-leading telematics and camera-based safety technology across our delivery fleet,' the Amazon spokesperson continued. However, the person also notes that these systems have improved safety since being installed and allows delivery companies to help drivers avoid risky behavior while behind the wheel. However, a poor score could also lead to a driver being fired from the company.Īn Amazon spokesperson also told in an email that 45 percent of delivery vans are equip with the AI-powered cameras. The Amazon documents also states that the firm will remove some infractions to balance to account for 'edge cases' where the cameras' AI software misidentifies violations. Those with five or fewer violations per 100 trips usually receive a 'fantastic' score, according to The Information. The documents also states that contracted drives receive a report card each week, showing their performance that ranges from 'fantastic' to 'poor' that shows how many infractions occurred for every 100 trips. The news outlet says it obtained confidential documents that reveal cameras inside vans count the number of potentially dangerous actions – most equal one point, but others like running a stop sign are worth 10 points.
Amazon is reportedly using artificial intelligence (AI) to determine how much its delivery drivers should be paid by and their employment status.Īccording to The Information, which first reported the news, the AI-powered surveillance cameras in delivery trucks are monitoring the driver's behavior and scoring them on safety infractions like tailgating, speeding or illegal U-turns.
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